![]() ![]() PODS was one of the first, if not the first, portable storage and moving companies when it was founded in 1998. While other container moving solutions have come on the market, some nationally and some locally, these two are among the most well-known providers of this service. However, the overall trend of the reviews and patterns of praise and complaints can give customers a good idea of what the strong and weak points are for each company.īoth 1-800-PACK-RAT and PODS have strong reputations. Customer reviews: Customer reviews should always be taken with a grain of salt angry customers are somewhat more motivated to write evaluations than satisfied ones.Companies that balance reasonable costs against excellent service and reputation will be the strongest options. Cost: The cost of booking a container for storage and moving is always, always an important component, but it’s not the only one: Choosing a company solely based on cost can result in disappointment. ![]() However, when customers have questions or situations that don’t fit the online profile, they want to be able to call and talk to a person.
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